FAQ
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Most patients do not need a referral. You may schedule an appointment directly. However, some insurance plans may require one, and we can assist you in verifying that quickly.
We currently accept Medicare for eligible patients. For those without Medicare, Prism Care offers affordable, transparent self-pay pricing designed to make high-quality virtual healthcare accessible without insurance barriers.
We are actively credentialing with additional major insurance plans in Nevada—please check back soon as we continue expanding coverage.
Most patients are seen within 24–48 hours
Yes. As a licensed medical provider, we can prescribe medications when clinically appropriate following your telehealth evaluation.
Our prescribing practices follow evidence-based guidelines and all Nevada state and federal regulations to ensure safe, responsible, and effective treatment.
Prism Care provides comprehensive telehealth medical care in Nevada, including treatment for acute illnesses, chronic condition management, preventive care, and general health concerns.
If your condition can be safely evaluated and managed through a virtual visit, we can help. For a full list of services, please visit our Services page.
If a laboratory or imaging test is needed, we will send your lab orders to a convenient, local company that aligns with your insurance or self-pay preference.
Once your results are ready, your provider will review them with you during a follow-up virtual visit and create a personalized care plan based on your results.
Yes. Protecting your privacy is a top priority. Prism Care uses a secure, HIPAA-compliant electronic health record system through Tebra to safeguard your personal and medical information at all times. Your data is encrypted and handled according to strict healthcare privacy standards.
Yes. We provide telehealth care for children ages 3 and older for appropriate medical concerns that can be safely managed virtually.
No. Your visit includes a full medical evaluation and clinical assessment by a licensed provider.
If your condition requires a higher level of care—such as urgent care or emergency services—this recommendation is made in your best medical interest. The service has already been provided, and therefore visits are non-refundable.
Getting started with Prism Care is simple. Just click below… add book now button that links to booking site.